Omnistar Live 5.5 is a PHP script for Live Support scripts design by Omnistar Interactive.
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris. Omnistar Live is a dynamic live support software solution that gives you the ability to communicate with anyone coming to your web site in real time.
Publisher review: Omnistar Live is a dynamic live support software solution that gives you the ability to communicate with anyone coming to your web site in real time. Omnistar Live also includes a built in helpdesk software component which gives you the ability to log every issue that comes into to your organization and assign it to a support representative or department. In addition to the helpdesk Omnistar Live also includes a user and internal knowledgebase which allows you to categorize and store information for your staff and customers. Omnistar Live also has a contact management component which allows you to store information in a searchable database, create and send out HTML broadcast emails and search for information all through a user friendly interface. Features: - Live Chat Support Monitor requests using system tray - Put chat icons on any web page - Initiate chat with visitors - Push web pages to visitors - Store canned responses - Log statistics of your referrers - Save chat transcripts - Department canned responses - Know when someone is typing - Transfer calls to other operators Operator to operator chat - Displays estimated hold time - Optional Login - Area Knowledge Base - Create customized knowledgebase - Categorize knowledgebase entries - Create knowledgebase categories - Create unlimited sub-categories - Customize knowledgebase layout - Have users rate the article - Create FAQ section - Sort articles via user rating - Directly link to help desk - Users can easily print article - Users can easily email articles - Create Internal Only Entries - Setup Access Levels - Track all users of your help desk - Create and send HTML emails - Create custom fields - Create internal fields - Create multiple email campaigns - View statistics on your contacts - Monitor links in your email campaign - Personalize the HTML emails - Create interest groups from contacts - Advance search of your contacts - User can easily un-subscribe - Give staff full or read-only access - Manage Bounce Emails Operating system: Windows / Linux / Mac OS / BSD / Solaris
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Omnistar Live 5.5 script details 
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